PARENT PAY REFUNDS

SCHOOL CLOSURE UPDATE 19 MARCH 2020: UNSPENT BALANCE REFUNDS AND SCHOOL CLOSURES 

Dear Customer,

To ensure that parents receive refunds of outstanding balances quickly and to reduce the unnecessary burden on schools, ParentPay is taking the actions detailed in the link below.

A template called ‘School closure balance refunds’ is now available in the ParentPay Communication Centre to help with parental communication.

Download full guidance here

Kind regards,

ParentPay Support Team